Who is this for?
Customer Discovery Skills courses and workshops will give you the knowledge, skills and practical tips for business success.
They will help you truly understand Customer needs, pain points, challenges and opportunities.
They will help you truly understand Customer needs, pain points, challenges and opportunities.
- Researchers, academics and students with a new concept / idea
- New entrepreneurs who have interests in entrepreneurship.
- Employees who sees an opportunity for innovation that could become a business.
- Startups that have not done formal customer discovery before.
- Startup that have done customer discovery before - without success.
Benefits
Reduce riskGet insights on what customers want and are willing to pay for.
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preserve cash flowAvoid redoing your website, business plan, pitch deck and marketing materials.
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Get validationValidate user and market information so you can move forward with confidence!
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Customer Discovery skills
Self-paced Course
Ask about our pre-launch pricing
In this self-paced course, you will learn:
Discover Customer Insights and Greater Revenue Opportunities
Discover Customer Insights and Greater Revenue Opportunities
- Module 1 - The Power of Customer Discovery, Developing Assumptions, Interviewing + New Listening Skills
- Module 2 - Qualitative Data, Surprises / Validating Assumptions & Pain Points, Debrief Interviews
- Module 3 - Debrief Interviews, Pain Points & Customer Insights; Business Model
- Module 4 - Customer Segments, Leveraging Insights, Business Revenue Opportunities
Customer Discovery skills workshop
small Group (online)
Learn and Discover Customer Insights To Develop Your Business and Increase Sales Revenue.
Get Expert Mentoring, Feedback and Insights from from Randy Fisher.
Get Expert Mentoring, Feedback and Insights from from Randy Fisher.
Who is this workshop for?
- Academic researchers and students with a new concept / idea
- New entrepreneur who has interests in entrepreneurship.
- Employee who sees an opportunity for innovation that could become a business.
- Laid-off / return-to-work employee who wants to be his / her own boss.
- Startup that has not done formal customer discovery before.
- Startup that has done customer discovery before - without success.
topics
- Week 1 - The Power of Customer Discovery, Developing Assumptions, Interviewing + New Listening Skills
- Week 2 - Qualitative Data, Surprises / Validating Assumptions & Pain Points, Debrief Interviews
- Week 3 - Debrief Interviews, Pain Points & Customer Insights; Business Model
- Week 4 - Customer Segments, Leveraging Insights, Business Revenue Opportunities
Features
✅ Expert mentoring and insights from from Randy Fisher
✅ 4x 50-minute Zoom group sessions
✅ 4x 10-minute individual email correspondence between sessions
✅ Customer Discovery Skills E-Book
✅ Links to 100+ Customer Discovery videos
✅ Cheat sheets & articles
✅ Small class size (min. 2 companies)
✅ 4x 50-minute Zoom group sessions
✅ 4x 10-minute individual email correspondence between sessions
✅ Customer Discovery Skills E-Book
✅ Links to 100+ Customer Discovery videos
✅ Cheat sheets & articles
✅ Small class size (min. 2 companies)
Format
- Subject Matter Expert & Facilitator (Randy Fisher)
- Zoom / online sessions
- Discussion Group
- Reasonable email correspondence between sessions.
Pricing
✅ $697 for 1st team member; $97 for each additional person.
The Fine Print
✅ The Fine Print
- All prices in USD.
- Taxes and online merchant fees extra (3%)
- Payable in full, in advance.
- Sorry, no refunds.
We are grateful for assistance from:
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